Shipping & Delivery
Information to review before arranging delivery of a Mina Nurjan order.
Policy draft: Mina Nurjan’s registered business details, jurisdiction and final sales policies are awaiting confirmation. This page does not replace your statutory consumer rights.
Delivery options
Available destinations, shipping charges and any delivery estimate should be reviewed at checkout before placing an order. A fixed delivery region or timeline has not yet been confirmed.
Handmade and custom pieces
Production time may differ from shipping time. Obtain written confirmation of both before ordering a made-to-order piece.
Customs and import charges
For cross-border deliveries, check whether any customs duties or import taxes apply and whether they are included in the checkout total. Contact Support if this is unclear.
Delayed or damaged deliveries
Keep your order reference, packaging and photographs of any damage, and contact Support. Your applicable consumer rights remain unaffected.